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My Blue: Finding Care

If you signed up for the group Blue Cross Blue Shield health insurance during open enrollment, and want to learn more about the tools and resources to health and wellness exclusive to Blue Members then read below.  Available with your Blue Cross Blue Shield Membership.

Search Tools

Find a Doctor & Estimate Costs

Our Find a Doctor & Estimate Costs tool makes it easy for you to find what you need.

  • Search for doctors, dentists, hospitals, and other healthcare providers locally and nationally.
  • Get cost estimates for over 1,600 procedures.
  • Read and write reviews
  • Compare up to ten doctors at a time
  • Which network should you use to search for a doctor, dentist, hospital or other healthcare provider? Visit network search help to know more.
  • And more

Put more control in your hands. For full access, register or log in to MyBlue To learn more about our Find a Doctor & Estimate Costs tool, download the Navigational Guide or watch this 90 second video.

Find Lactation Counseling Services

Review our list of providers in our HMO and PPO health care networks who offer lactation counseling services in Massachusetts

Download a List

For Healthcare Outside of the United States

To find healthcare providers when you are traveling download BlueCard Brochure to learn more about your coverage.

You can also visit www.bcbsglobalcore.com or call 1-800-810-BLUE (2583) for a list of BlueCard, BlueCard PPO, and BlueCard Worldwide participating providers.

Alternative Care**

Find an Alternative Health Provider

Our Find an Alternative Care Provider search tool can help you locate alternative care providers like massage therapists, acupuncturists, nutrition counselors, yoga instructors, and more.

Blue Cross Blue Shield of Massachusetts members can save up to 30 percent off of the standard rates at network alternative health practitioners in all 50 states.

Our expanded Living Healthy Naturally program offers discounts on 10 alternative medicine disciplines, including:

  • Massage therapy
  • Acupuncture
  • Nutrition counseling
  • Naturopathic medicine (uses natural elements to treat disease)
  • Pilates
  • Personal training
  • Yoga
  • Tai chi
  • Qi (chi) gong
  • Mind/body therapies

To take advantage of your Living Healthy Naturally discount, just show your Blue Cross Blue Shield of Massachusetts member ID card when you go for your appointment.

Besides saving money, you’ll get peace of mind knowing that all the practitioners in this program are accredited in their fields and meet the network’s requirements for education, training, and facilities.

Blue 20/20 Vision Insurance

Designed to bring you more choice, more value, and more flexibility, including:

  • Access to one of the nation’s largest vision networks
  • Exclusive savings on designer frames, premium lenses and coatings, and contact lenses
  • Award-winning customer service

Blue 20/20 providers also offer evening and weekend appointments. To find one, go to www.blue2020ma.com.

Programs & Resources

24-Hour Nurse Care Line

When does your child’s slight fever become a serious fever? How can you tell the difference between a sprained ankle and a broken one? Should you be applying ice or heat? Wouldn’t it be nice to have a medical professional available at any time to offer help with questions like these? Now you can, just by picking up the phone and calling the Blue Care LineSM toll-free at 1-888-247-BLUE (2583).

Emergency Room Alternatives

Depending on how severe your medical concern is, the emergency room isn’t always your best option. Nearby retail clinics and urgent care centers can treat many conditions in less time and for less money. Learn about Emergency Room Alternatives and download our helpful guide to find the best fit for your needs. Then visit Find a Doctor to locate the nearest facility.

 

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Massachusetts Physician Profiles

Massachusetts was the first state to give patients access to physician profiles for information about the education, training, and experience of all licensed physicians in the Commonwealth.

Directions for Children with Special Needs

For children with special health care needs, understanding how and where to go for the right treatment can be challenging. The Massachusetts Department of Health and Human Services provides Directions, an online organizing tool, and a resource guide to help plan and coordinate care for your child.

Telehealth: On-demand doctor video visits

When you have urgent health concerns and an in-person visit is not convenient, Telehealth can be an effective alternative to face-to-face visits. You can have brief real-time video visits with a doctor or therapist using your computer, smartphone or tablet for a range of issues. With Telehealth care, doctors or therapists can review patient history, answer questions, and diagnose, treat, and even prescribe medication at their discretion.

Learn more

Learn more on the Blue Cross Blue Sheild Tools and Resource Page